Since so many of you so kindly responded to my previous commentary re: the various issues with VISTA incompatibility and poor Microsoft support, I wanted to update you that Microsoft finally agreed to send me a free copy of its Windows XP Professional software.

However, the catch is that Microsoft will NOT offer free support or warranty coverage on the XP software once I install it.

If I install the new operating system and remove Windows VISTA from my system, Sony will NOT honor its warranty for my computer since the XP was not installed at the factory.

Guess the conclusion to this long saga is that customers just can’t win the way the computer industry is permitted to operate. We constantly are at the mercy of those computer and software mega-companies.

Thanks to all of you for your interest and support in this entire effort.


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